Customer Support
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Office Information
The Cartridge Guy operates primarily as an online retailer, providing customers with a convenient way to order printer cartridges, ink cartridges, toner cartridges, and related printing supplies from anywhere in South Africa.
Our administrative and operational office is located in Ferndale, Randburg, Johannesburg. This facility is used for business operations, order management, customer support, supplier coordination, and administrative functions.
Head Office Address
The Cartridge Guy
288 Kent Avenue
Ferndale
Randburg, Johannesburg
Gauteng, 2194
South Africa
Office Hours
Monday – Friday: 08:00 – 17:00
Saturday: Closed
Sunday: Closed
Public Holidays: Closed
Online Orders
All orders are processed online through our website. Customers can browse products, place orders, and receive assistance remotely through our customer support channels.
Customer Support
Our team is available during business hours to assist with product enquiries, order updates, cartridge compatibility questions, and general customer support requests.
Important Notice
This location is not a retail store and is not open to the public for walk-in purchases, product collections, or customer visits. All sales and order processing are handled online.
We recommend contacting our team before making any arrangements related to orders or deliveries to ensure the fastest and most efficient service.
Thank you for choosing The Cartridge Guy. We are committed to providing quality products, reliable service, and a convenient online shopping experience.
Email:Â sales@thecartridgeguy.co.za
Phone: 010 502 1818